Q : Can you provide samples ? Are the samples free ?
A : Yes , we provide 5-10 pcs connector free samples for test.But you have to pay for the shipping cost
Q : What about your delivery time?
A : The stock goods delivery within 1 day, customized goods delivery within 5-7days
Q : How to ship my order ? Is it safe?
A : 1.For small package, send it by Express, such as DHL, FedEx ,UPS,TNT,EMS.That’s a Door to Door service .
2.For big packages, can send them by Air or By sea.We use standard export carton.will be responsible to any productdamage caused on delivery.
Q: What kind of payment do you accept ? Can I pay RMB ?
A : We accept T/T(Wire transfer), Western Union and Paypal. RMB also OK
Q : What’s the sample time and lead time for mass production?
A : Normally, sampling time is about 2-3 days upon receipt of request . Lead time for mass production is 7day after payment
Q : I can’t find the product on your catalogue, can you make this product for me?
A : Our catalogue shows most of our products, but not all.So just let us know what product do you need, and how many do you want.
If we do not have it, we can also design and make a new mould to produce it.For your reference, making a ordinary mould will take about 35-45 days.
Q : How about your company quality control
A : Quality is most important in our company, from material to delivery, all will be double check and company get ISO9001 to ensure this
Q : Do you have a catalogue? Can you send me the catalogue to have a check of all products?
A : Yes, can contact us on line or send an Email to get catalogue.
Q : I need your price list of all your products, do you have a price list?
A : We do not have a price list of all of our products. Because we have so many items and it’s impossible to mark all of their price on a list.And the price are always changing because of the material cost.If you want to check any price of our products,please feel free to contact us. We will send offer to you soon!
Q : Can you make customized products and customized packing?
A : Yes. We made a lot of customized products for our customer before.About customized packing, we can put your Logo or other info on the packing.There is no problem. Just have to point out that, it will cause some additional cost